Last update:

August 1, 2025

Terms and Conditions

Welcome to PromptSend.AI (“we,” “us,” or “our”). By accessing or using our website and services, you agree to these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree, do not use our site or services.

1. Services Provided

We provide AI-assisted email copywriting services based on campaign details submitted by users. During our early access or testing phase, some outputs may be generated manually using AI tools on the backend.

We may change, suspend, or discontinue any part of the service at any time without notice.

2. User Responsibilities

By using our service, you agree to:

  • Provide accurate and lawful information when submitting a campaign

  • Use the email content we provide in compliance with applicable laws (e.g., anti-spam laws, advertising regulations)

  • Not upload or submit harmful, discriminatory, or illegal content

You retain ownership of the campaign details you submit, but you grant us a limited license to use that content for the purpose of generating your requested deliverables.

3. Intellectual Property

The email copy and related outputs we deliver to you are yours to use for your own business purposes. We do not retain ownership of the final content once delivered, unless otherwise agreed.

However, we may (with your permission) showcase anonymized examples of outputs on our website or marketing materials.

All other content on our website — including visuals, branding, and instructional copy — is owned by us and may not be used without permission.

4. Payment and Refunds

If we charge for our services, all fees are clearly communicated before purchase.

Because email campaign outputs are custom-made, all sales are final and non-refundable once delivery has started, unless required by law or agreed upon in writing.

5. Use of AI and Limitations

Our service may use AI technologies to generate content. While we aim to produce high-quality, relevant emails, we cannot guarantee specific results, conversions, or legal compliance.

We recommend reviewing all content before use and making any necessary edits to fit your brand and audience. You are solely responsible for how the content is used.

6. Limitation of Liability

To the fullest extent allowed by law, we are not liable for any damages resulting from your use of our service — including but not limited to lost profits, business interruption, or reputational harm.

Our total liability for any claim is limited to the amount you paid us for the service in question.

7. Privacy

Please refer to our [Privacy Policy] for details on how we collect and use your information.

8. Termination

We reserve the right to deny access to our services to anyone for any reason, including violation of these Terms.

9. Changes to These Terms

We may update these Terms from time to time. We’ll post the updated version on this page with a new effective date. Your continued use of the service after any change constitutes your acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at support@promptsend.AI.